Shipping policy

We ship U.S. orders from our U.S. warehouse and provide tracking for every shipment.

1. Where We Ship

We currently ship within the United States only.

At this time, international shipping is not available.

2. Shipping Cost

Free tracked U.S. shipping is included with every order. No minimum purchase is required.

3. Delivery Time

Total delivery time = Processing time + Shipping time.

Processing Time

In-stock orders are typically processed within 1–2 business days after payment is confirmed.

Shipping Time

Delivery typically takes 2–5 business days after dispatch. Including 1–2 business days for processing, the estimated total delivery time is 3–7 business days.

Delivery to Alaska, Hawaii, remote areas, and during holidays or severe weather may take longer. Carrier delays may also occur outside our control.

Once your order ships, you will receive a shipping confirmation email with tracking information.

4. Incorrect Shipping Information

Please make sure your shipping address and contact details are correct at checkout.

If you need to make a change, contact us as soon as possible after placing your order. Once an order has shipped, we may be unable to change or redirect the delivery address.

5. Order Tracking

Once your order ships, you will receive a confirmation email with tracking details.

You can track your order here.

6. Tracking Updates

Tracking information may take 1–2 business days to update after the carrier receives the package.

7. Delayed or Missing Packages

If tracking has not updated for 5 business days, or your order has not arrived within 10 business days after dispatch, please contact us for assistance.

After verification with the carrier, we will work with you to resolve the issue appropriately.

Contact Us

If you have any questions about shipping, please contact us at:

contact@sunmonauto.com